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Privacy Policy for Counselling & Branding Services

Effective Date: 30 November 2024

Introduction
Nicole Thompson, trading as Peach Moon (“I” or “me”), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how I collect, use, store, and protect data for my counselling services and branding/design services in compliance with the Australian Privacy Act and the UK General Data Protection Regulation (GDPR).

  1. Information I Collect

I may collect the following personal information:

For Counselling Services:

  • Name and email address.
  • Information shared during sessions (e.g., health, personal challenges, or mental well-being).
  • Payment details for session fees.

For Branding/Design Services:

  • Name, email address, and business details.
  • Project-specific information (e.g., branding preferences, creative briefs).
  • Payment details for invoices.
    1. How I Use Your Information

    For Counselling Services:

    • To provide therapy sessions and maintain records.
    • To communicate regarding appointments or follow-ups.
    • To meet legal or professional obligations (e.g., mandatory reporting).

    For Branding/Design Services:

    • To manage projects and deliver design services.
    • To process payments and invoices.
    • To communicate about project updates and deadlines.
    1. Data Storage and ProtectionCounselling Services: Client data is securely stored in Power Diary/Zanda, a GDPR-compliant platform designed for health professionals.
    • Branding Services: Project files and communication records are stored securely in Google Workspace or similar platforms.
    • Encryption, password protection, and regular audits safeguard all data.
    1. Sharing Your Information

    I do not share your personal information unless:

    • For Counselling Services:
      • Required by law (e.g., mandatory reporting obligations).
      • You provide consent.
    • For Branding Services:
      • Necessary to deliver your project (e.g., liaising with printers).
    1. Your Rights (UK GDPR Compliance)

    If you are a UK resident, you have the right to:

    • Access: Request a copy of your data.
    • Amend: Correct inaccuracies.
    • Delete: Request erasure of your data (subject to legal requirements for counselling).
    • Portability: Request your data be transferred to another provider.

    To exercise these rights, contact me at hello@peachmoon.co. 

    1. Updates to This Policy

    This Privacy Policy may be updated periodically. The most recent version will always be available on my website. 

    1. Contact Information

    Nicole Thompson / Peach Moon
    Email: hello@peachmoon.co

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    I respectfully acknowledge the people of the Bundjalung Nation, the traditional custodians of the land on which we meet, and pay my respect to their elders past and present, and all Aboriginal and Torres Strait Islander peoples here today.