Privacy Policy for Counselling & Branding Services
Effective Date: 30 November 2024
Introduction
Nicole Thompson, trading as Peach Moon (“I” or “me”), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how I collect, use, store, and protect data for my counselling services and branding/design services in compliance with the Australian Privacy Act and the UK General Data Protection Regulation (GDPR).
- Information I Collect
I may collect the following personal information:
For Counselling Services:
- Name and email address.
- Information shared during sessions (e.g., health, personal challenges, or mental well-being).
- Payment details for session fees.
For Branding/Design Services:
- Name, email address, and business details.
- Project-specific information (e.g., branding preferences, creative briefs).
- Payment details for invoices.
- How I Use Your Information
For Counselling Services:
- To provide therapy sessions and maintain records.
- To communicate regarding appointments or follow-ups.
- To meet legal or professional obligations (e.g., mandatory reporting).
For Branding/Design Services:
- To manage projects and deliver design services.
- To process payments and invoices.
- To communicate about project updates and deadlines.
- Data Storage and ProtectionCounselling Services: Client data is securely stored in Power Diary/Zanda, a GDPR-compliant platform designed for health professionals.
- Branding Services: Project files and communication records are stored securely in Google Workspace or similar platforms.
- Encryption, password protection, and regular audits safeguard all data.
- Sharing Your Information
I do not share your personal information unless:
- For Counselling Services:
- Required by law (e.g., mandatory reporting obligations).
- You provide consent.
- For Branding Services:
- Necessary to deliver your project (e.g., liaising with printers).
- Your Rights (UK GDPR Compliance)
If you are a UK resident, you have the right to:
- Access: Request a copy of your data.
- Amend: Correct inaccuracies.
- Delete: Request erasure of your data (subject to legal requirements for counselling).
- Portability: Request your data be transferred to another provider.
To exercise these rights, contact me at hello@peachmoon.co.
- Updates to This Policy
This Privacy Policy may be updated periodically. The most recent version will always be available on my website.
- Contact Information
Nicole Thompson / Peach Moon
Email: hello@peachmoon.co
